B2B Digital strategy Architecture Data & Integration E-Commerce & Omnichannel Self-service Website

Accelerating digital development

Q8 and OKQ8 are enhancing their competitiveness through an ambitious, pan‑Nordic digital transformation. By building an integrated digital platform, they are delivering improved customer experiences and enabling growth in a rapidly evolving industry.

Q8 & OKQ8

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Solution

Together with Q8/OKQ8, we address these challenges with a strong digital roadmap that supports and transforms customer relationships while ensuring a successful digital transformation.

We design and develop corporate websites, mobile applications, B2B and B2C self‑service portals, online product catalogues, and an e‑commerce solution that together form Q8/OKQ8’s omnichannel setup.

The results include increased growth, stronger profitability, improved customer satisfaction, and higher employee engagement.

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Challenges and needs

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Q8/OKQ8 delivers products and services to motorists, including both fossil and renewable fuels, vehicle equipment, and a wide range of additional services across both the B2C and B2B markets.
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Competition is intense, and the business is under constant pressure from fuel prices and retail margins. At the same time, the growing adoption of electric vehicles is significantly reshaping the industry.
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To remain competitive, Q8/OKQ8 aims to enhance its wide range of services through digitalisation and ensure continuous availability for customers across the Nordic region.

And we are not stopping here – we have more than 40 projects underway.

Kim Tingager,

Head of Digital Business Development & Operations at OKQ8

The platforms we have created are already live and delivering value—both for our customers and for ourselves. And we are not stopping here: we have more than 40 projects currently underway.

Development

Every day, thousands of customers visit the digital platform that brings together OKQ8’s activities across Scandinavia.

Following the merger of Q8 Denmark A/S and the Swedish company OK‑Q8 AB, it became necessary to consolidate the business on a single, shared platform.

We developed a fully integrated website covering all products and services, positioning Q8/OKQ8 as a digital frontrunner in the industry.

At the core of their digital ecosystem is the Sitecore Experience Platform, integrated with a range of self‑service solutions, databases, and services.